Welcome to SecureLLMs.org, LLC ("SecureLLMs," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our private AI cloud platform and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.
2. Description of Service
SecureLLMs provides a private AI cloud platform that enables organizations to deploy and use large language models (LLMs) and other AI models within their secure infrastructure. Our Service includes:
- Private cloud deployment of AI models
- Secure infrastructure management
- VPN and encryption services
- Technical support and maintenance
- Integration and configuration services
Important: Infrastructure Service Only
SecureLLMs is responsible only for the infrastructure architecture and platform delivery, NOT the output of the LLM models. We provide the secure environment and technical infrastructure for AI model deployment, but we do not control, validate, or guarantee the accuracy, reliability, or appropriateness of AI-generated content.
Human Review Required
All LLM output should always be reviewed by a human for accuracy, completeness, and appropriateness before use. AI-generated content may contain errors, biases, or inappropriate material. Users are solely responsible for validating and reviewing all AI-generated content before relying on it for any purpose.
3. User Responsibilities
3.1 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Implementing appropriate security measures for your organization
3.2 Content and Usage
You agree to:
- Use the Service only for lawful purposes
- Comply with all applicable laws and regulations
- Not submit malicious, harmful, or illegal content
- Respect intellectual property rights
- Review and validate all AI-generated content before use
3.3 Data Management
You are responsible for:
- Ensuring compliance with data protection regulations
- Implementing appropriate data governance policies
- Managing access controls and permissions
- Backing up your data as needed
4. Service Availability
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our Service. We may:
- Perform scheduled maintenance with advance notice
- Implement emergency maintenance as needed
- Suspend service for security or compliance reasons
- Modify or discontinue features with reasonable notice
5. Payment Terms
5.1 Pricing
Service pricing is based on your selected plan and usage. Current pricing is available on our website and may be updated with advance notice.
5.2 Billing
- Monthly billing cycles unless otherwise agreed
- Payment due upon receipt of invoice
- Late fees may apply for overdue payments
- All fees are non-refundable unless otherwise specified
5.3 Termination
Either party may terminate the Service with 30 days written notice. Upon termination:
- Access to the Service will be discontinued
- Outstanding fees remain due
- Data export options may be available
6. Intellectual Property
6.1 Our Rights
SecureLLMs retains all rights to our platform, technology, and intellectual property. You may not:
- Reverse engineer or decompile our software
- Copy or reproduce our proprietary technology
- Use our trademarks without permission
6.2 Your Rights
You retain ownership of your data and content. By using our Service, you grant us necessary licenses to provide the Service.
7. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key principles include:
- Data encryption in transit and at rest
- Single-tenant architecture for data isolation
- Comprehensive access controls and audit logging
- Compliance with applicable data protection regulations
8. Limitation of Liability
Important Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- SecureLLMs provides the Service "AS IS" without warranties
- We are not liable for AI-generated content or its accuracy
- Our liability is limited to the amount paid for the Service
- We are not responsible for indirect, incidental, or consequential damages
9. Indemnification
You agree to indemnify and hold SecureLLMs harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of applicable laws
- Your use of AI-generated content
10. Compliance and Legal Requirements
10.1 Regulatory Compliance
You are responsible for ensuring your use of our Service complies with all applicable laws and regulations, including:
- Data protection and privacy laws
- Industry-specific regulations
- Export control laws
- Intellectual property laws
10.2 Audit Rights
We may audit your use of the Service to ensure compliance with these Terms and applicable laws.
11. Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.
12. Governing Law and Disputes
These Terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notification
- Providing notice through our platform
Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Information
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us:
- Email: [email protected]
- Address: SecureLLMs.org, LLC
By using our Service, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.